What is this new warranty?
We know there are plenty of flooring contractors to choose from here in Kansas City. For that reason, we had to stand out from the pack! Our new – people’s first transferable warranty, is the RippnFinish difference. It’s exactly what it says! We strive on providing world class customer service so we had to go over-the-top on our warranty.
People’s First Transferable Warranty
What is covered?
This warranty covers any defects in materials or workmanship, including repairs.
How long does it last?
This warranty runs for one year after the final completion date of the refinish project.
What is not covered?
This warranty does not cover fading or discoloration caused by exposure to sunlight or chemicals such as ammonia, soap or detergent, bleach, or any other cleaning products that are not recommended. This warranty does not cover indentions caused from your pet’s nails or high heels. This warranty does not cover swilling or shrinkage of the hardwood floor.
What RippnFinish will do?
RippnFinish will repair any hardwood floor refinishing area that proves to be defective in materials or workmanship. In the event repair is not possible, RippnFinish will either refinish your floors again, or refund the value of the damage, whichever you prefer.
How to get service?
Contact RippnFinish headquarters, listed online at www.rippnfinish.com or phone at 816-974-7049. A service representative will come to your facility and take necessary action to get the problem corrected, covered by this warranty.
How state law applies?
This warranty gives you specific rights, and you may also have other rights, which vary from state to state.
It gets even BETTER!
Starting Jan 1st, 2018! Each new residential client that selects our “Refinish (People’s First) services” receives a one-time complementary buff and coat! And, it never expires for the life of that home. No other company offers this type of continued service. This means, you can choose, at anytime, to have your floors re-coated. A great time to take advantage of this continued service is right before you list your home for sale.
*Customer may have fees associated with the moving of furniture and appliances, the hanging of plastic, and upgraded finish.
Our free buff and coat is transferable to the new residential home owner. This means, no matter who owns the home, they can still take advantage of our free one-time buff and coat services. This warranty service is specific to that home not the customer. In other words, our services continue to add value to you and your home!